UBIQITUM BRAND CALIBRATION - DATA AND AI USAGE POLICY
Effective Date: 05 May 2025
This Data and AI Usage Policy (“Policy”) outlines the guidelines and principles governing the use of data and artificial intelligence (“AI”) technologies within the Ubiqitum platform (“Platform”). By using Ubiqitum, you (“User”) agree to comply with this Policy, which is designed to ensure that data is handled ethically, responsibly, and in accordance with applicable laws and regulations.
1 Introduction
Ubiqitum leverages advanced AI technologies to provide real-time insights and analytics on brand performance and health. The data used in the Platform is sourced from various datasets, including public and private sources, and analysed using AI algorithms to generate meaningful results. This Policy governs the collection, processing, use, and sharing of data on the Platform, as well as the ethical considerations surrounding the use of AI.
2. Data Collection
2.1 Data Sources
Ubiqitum collects data from various sources, which may include public data, third-party data providers, user-generated data, and data provided by our clients (the “Data”). We take all necessary steps to ensure that data collection practices comply with applicable data protection laws and are transparent to the User.
2.2 Data Types
The following types of data may be collected and processed as part of the Platform’s operations: Brand Data: Metrics related to brand awareness, credibility, and spend efficiency, such as recognition, reach, engagement, and sentiment. User Data: Information provided by Users through the Platform, such as subscription details, preferences, and interactions. Third-Party Data: Publicly available data or data purchased from third-party vendors, including market research and competitor insights.
2.3 Data Minimization
Ubiqitum commits to collecting only the data necessary to provide its services. Data collection will be done with the purpose of enhancing brand insights and performance analytics, without unnecessary data processing.
3. AI and Algorithm Usage
3.1 AI-Driven Analytics
Ubiqitum employs AI algorithms to analyse and process collected data to generate insights and predictions. These insights are used to measure brand performance across various metrics, including awareness, credibility, and spend efficiency. The AI models used are continually trained and refined to improve their accuracy and effectiveness.
3.2 Transparency and Explainability
Ubiqitum aims to provide transparency in how AI-driven insights are generated. While the exact models and methodologies used by Ubiqitum are proprietary, we strive to ensure that the output is understandable and actionable for users. Users can request clarification on how specific metrics or insights are derived.
3.3 Algorithmic Fairness
We are committed to ensuring that AI models are designed to be fair and non-biased. We actively monitor and test our algorithms to prevent discrimination or unintended bias in data processing. Any detected biases will be addressed promptly to uphold ethical AI practices.
4. Data Processing and Use
4.1 Purpose of Data Use
Data collected on the Platform will only be used to: Provide users with brand performance analytics and insights. Improve the quality and effectiveness of the Platform’s services. Conduct internal research and development to improve the Platform’s features and capabilities. Comply with legal obligations or respond to requests from authorities, if required.
4.2 Data Security
Ubiqitum takes appropriate security measures to protect the integrity and confidentiality of User data. This includes using encryption, access control, and regular security audits. While we take reasonable precautions, users acknowledge that no system is entirely secure, and there is a residual risk associated with data processing.
4.3 Data Sharing and Third Parties
Ubiqitum does not sell or rent User data to third parties. However, data may be shared with trusted third-party service providers who assist in the delivery of the Platform’s services, such as payment processors, cloud service providers, and data analytics partners. These third parties are required to adhere to strict data protection standards.
4.4 International Data Transfers
Ubiqitum operates globally and may transfer data across borders. By using the Platform, you consent to the transfer of your data to countries outside of your home country. Ubiqitum ensures that any data transfers are in compliance with applicable data protection laws and regulations.
5. User Rights and Control
5.1 Access to Data
Users have the right to request access to their personal data stored by Ubiqitum. Requests can be made through the Platform’s support channels. Ubiqitum will provide users with a copy of their data, subject to legal and contractual restrictions.
5.2 Data Correction and Deletion
Users have the right to correct or update their personal data if it is inaccurate. Users can also request the deletion of their data, except where it is necessary for legal or contractual reasons.
5.3 Opt-Out and Consent Management
Users can opt-out of data collection or request that their data not be processed for certain purposes. Consent management settings will be provided within the Platform to allow users to control their data preferences.
6. Ethical Considerations
6.1 Responsible AI Use
Ubiqitum is committed to the ethical use of AI technologies. We ensure that AI is applied to enhance, not replace, human decision-making, and we are dedicated to maintaining a balance between automation and human oversight.
6.2 AI for Good
Ubiqitum believes in using AI for the benefit of society and its users. We adhere to ethical guidelines and best practices to ensure that the use of AI contributes positively to the marketing and brand analytics industries.
7 Changes to the Policy
Ubiqitum reserves the right to modify or update this Data and AI Usage Policy at any time. Any changes will be communicated to users via email or through notifications on the Platform. Continued use of the Platform after such changes constitutes acceptance of the revised policy.
8. Contact Information
For any questions, concerns, or requests related to this Policy or how your data is used, please contact us at:
Ubiqitum Support
For any questions, concerns, or requests related to this Policy or how your data is used, please contact us at:
Ubiqitum Support
Email: surveysupport@ubiqitum.com
Address:
21-23 Stewart St
Richmond, VIC, 3121
Australia
By using the Ubiqitum Platform, you acknowledge that you have read, understood, and agree to this Data and AI Usage Policy.
This Data and AI Usage Policy ensures transparency in the use of both data and AI technologies on the Ubiqitum platform, while adhering to ethical guidelines and ensuring compliance with applicable data protection laws.